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Launching a New Vessel

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Many things have to be done right to launch a new vessel. A successful launch requires
detailed planning, many tests, a dedicated team, last minute inspiration, and willingness to let it go.

Case

Management replacement - Operations.

Challenge

A Toronto-based international IP telephony start-up in pre-commercial phase needed interim management to oversee the deployment and the operations of its network until a permanent executive could be hired.

CBMI Approach

CBMI provided interim management for the network department. Working with the management team, CBMI revised the organization structure of the network department, introduced cost control, tightly managed suppliers, devised operational procedures to speed up service turn-up, implemented information systems, and introduced new technologies into the network.

Outcome

Having built the network organization to 75 engineers and technicians, the client launched its IP telephony service in 16 countries. When transition to on-going management took place, CBMI had built the largest international IP telephony network of its time.

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Technical and Marketing Due Diligence
Customer Interviews
Budget and Financial Model
Management Replacement - Marketing
Management Replacement - Operations
Market Study
Risk Analysis
Process Re-Engineering

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Copyright © 2002 Benoit Marcoux Consulting Inc.
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2002-02-06 11:06